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Privacy Policy

Introduction


This Privacy Policy contains important information about how we use your personal information. We respect the privacy of individuals who interact with our business, and where you choose to provide us with information about yourself, you trust us to act in a responsible manner with that information. In this privacy policy, references to "DVYA," "us," "we," or "our" are all references to DVYA.

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If you have any questions, comments, or concerns about any aspect of this policy or how DVYA handles your information, please email us at jacinta@dvya.co.

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What Information Do We Collect?


We collect personal information from you in several ways; you may share information with us, or we may collect it using other means. In this section, we explain the different ways we collect personal information from you and some ways in which that information will be used.

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Requesting Information and Responding to Queries


We process contact information such as your name, email address, telephone number, postal address, preferences, and other declared personal information when you provide it to us. This could be through online forms, subscribing to our services, calling or texting us, or inquiring about our products and services.

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Interacting with Us via Social Media Channels


We process information relating to you when you interact with us through social media platforms such as LinkedIn.

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Registering for and Attending Our Events, Seminars, or Conferences


If you choose to attend one of our events, we will ask for your contact information to provide you with details of the event and manage your attendance. For in-person events, we may ask you to provide us with accessibility information, if appropriate.

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Updating You on Developments and Initiatives


We may process your contact information to keep you updated on developments and initiatives within our business.

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Interacting with Our Website


When you visit our website, we may collect details of your visit, including your name, email, phone number, IP address (a unique identifier for your computer or other device), website URL, and mobile device ID. Our website also uses cookies; please see our cookie policy for details.

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Advertising and Analytics

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  1. Use of Cookies for Advertising: We and our third-party advertising partners may use cookies and similar tracking technologies to provide you with tailored advertisements or to measure the effectiveness of ad campaigns. These cookies help us understand your behaviour on our website, allowing us to optimise the content and advertisements you see.
     
  2. Opting Out of Targeted Advertising: You can opt out of receiving targeted ads by visiting the Network Advertising Initiative opt-out page or by configuring your browser to block cookies. Please note that if you choose to opt out, you may still see ads, but they may not be as relevant to your interests.
     
  3. Google Analytics and Advertising Features: We use Google Analytics to analyse how users interact with our website. Google Analytics may collect information about your browsing behavior, which is then used to provide more relevant advertising. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on. For more information about how Google collects and processes data, please visit the Google Privacy Policy.
     
  4. ​Third-Party Advertising Partners: We may work with third-party advertising companies that collect information about your activities on our website and other websites to provide you with targeted advertisements based on your interests. These companies may use cookies, web beacons, and similar technologies to collect information such as your IP address, browser type, pages visited, time spent on pages, links clicked, and conversion information.
     
How Do We Use Your Information?


We will use your personal information in the following ways, and we are also required by law to state a "legal basis for processing," i.e., to tell you on what grounds we are allowed to use your information:

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  1. Providing Information or Responding to Queries
    We use your personal information to provide you with the information you have requested, such as newsletters, bulletins, invitations to events, or responses to your interactions with us on social media. The legal basis for this processing is your consent. You can withdraw your consent at any time.
     

  2. Keeping You Updated on Developments and Initiatives
    We use your personal information to keep you informed about developments and initiatives within DVYA, its affiliates, or partners. The legal basis for this processing is our legitimate interests. You will always have the opportunity to opt out of receiving such communications in each correspondence.
     

  3. Event Registration and Attendance
    If you register for and attend our events, seminars, conferences, or meetings, we use your personal information to manage your registration and participation. The legal basis for this processing is our legitimate interests.
     

  4. Responding to Specific Queries
    When you contact us with specific queries, we use your personal information to respond. The legal basis for this processing is your consent. You can withdraw your consent at any time.
     

  5. Improving Your Website Experience
    We use your personal information to enhance the way you access and experience information on our website. The legal basis for this processing is your consent. You can withdraw your consent at any time.
     

  6. Processing Job Applications
    If you apply for a job with us, we use your personal information to assess your application, update you on its status, and keep you informed of other opportunities if you have requested this. The legal basis for this processing is our legitimate interests.
     

  7. Managing Office Visits
    If you visit our office, we may use your personal information to manage your visit. The legal basis for this processing is our legitimate interests or compliance with legal requirements, such as fire protection regulations.

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How We Use Personal Data


We may send your personal information to other DVYA group companies, affiliates, and third parties to help us process your personal information for the purposes set out in this policy.

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We may disclose your personal information if we or any of our assets are the subject of a sale or similar corporate transaction. We will ensure that the third parties who receive your personal information are required to keep it confidential.

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We may disclose personal information to third parties when we reasonably believe we are required by law and to investigate, prevent, or take action regarding suspected or actual unlawful or otherwise prohibited activities, including, but not limited to, fraud.

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Who We Share Personal Data With
 

  1. Employees

    We may disclose your personal data to any member of our organisation who reasonably needs access to achieve the purposes set out in this Privacy Policy.
     

  2. Third Parties

    We may share your personal data with the following third parties:

    • Service Providers
      We may share your data with third-party service providers to help us process your personal information, such as for website hosting, data storage, and analytics.

    • Advertising Partners
      Your data may be shared with advertising partners to display relevant ads and measure ad performance.
       

How Long Do We Keep Your Information?


We only keep your personal information for as long as we need to, to be able to use it for the reasons given in this privacy policy, and for as long as we are required to keep it by law.

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Third-Party Websites


Our website may link to third-party sites that we do not operate or endorse. These websites may use cookies and collect your personal information in accordance with their own privacy policies. This privacy policy does not apply to third-party websites, and we are not responsible for them.

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How Do We Protect Your Information?


We take appropriate technical and organisational measures to ensure that your personal information disclosed to us is kept secure, accurate, and up to date, and kept only for as long as is necessary for the purposes for which it is used.

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Children’s Privacy


This website is not intended or designed to attract children under the age of 16. We do not knowingly collect personal information from or about any person under the age of 16. If you are under 16 years old and wish to ask a question or use this site in any way that requires you to submit your personal information, please get your parent or guardian to do so on your behalf.

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Your Rights


You are entitled to ask:
 

  1. For a copy of the personal information we hold about you and details about how we are processing your personal information;
     

  2. To have any inaccuracies in your personal information corrected;
     

  3. If we are processing your personal information by automated means and on the basis of your consent, for us to provide your personal information to you in a structured, commonly-used, and machine-readable format. You can also ask us to provide your personal information directly to a third party in this format, and, if technically feasible, we will do so; and
     

  4. To have your personal information erased or for our use of it to be restricted (for example, if your preferences change, or if you don’t want us to send you the information you have requested).
     

Please contact us using the details set out below if you would like to exercise any of these rights.
 

You also have the right to make a complaint to the supervisory authority if you’re not happy with how we’ve handled your personal information. In Singapore, the supervisory authority is the Personal Data Protection Commission (PDPC).
 

How to Contact Us


If you wish to exercise any of your rights in relation to your personal information, or if you have any queries about how we use your personal information, please contact us at:

DVYA
Email: jacinta@dvya.co

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Changes to This Privacy Policy


We review this privacy policy on a regular basis to ensure that it is up-to-date with our use of your personal information and compliant with applicable data protection laws.

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We reserve the right, at our discretion, to revise this privacy policy at any time. The updated privacy policy will be posted on our website, and we encourage you to review this page regularly for the latest information on our privacy practices.

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